Tweets into Tickets
Are you making trips between twitter and your site to keep track of all your conversations with your clients? Doesn’t that leave you exhausted? There’s a better way.
Your Help desk Twitter
Here’s the thing: Kanzu Support Desk turns your tweets into support tickets on your site. Manage the entire conversation from your support dashboard and keep track of whether you’ve resolved your customer’s queries or not.
After all this is done, your client will have some amazing things to say about you on twitter and you, in turn, will have some great things to say about Kanzu Support Desk. That’s a win-win right there.